IT Support and Network professional with 3+ years of experience across ISP and IIG environments. Skilled in resolving hardware, network, and system issues with a strong focus on reliability, documentation, and service quality.
Learn more about my professional background and skills
Adaptable, efficient IT Support and Network professional with 3+ years of experience across ISP and IIG environments. Skilled in resolving hardware, network, and system issues with a strong focus on reliability, documentation, and service quality. Ready to contribute in a structured corporate setting.
Key strengths include being a fast learner and the ability to work effectively under pressure.
nafiul.cli@gmail.com
+88 01791796576
South Banasree, Dhaka, Bangladesh
English, Bengali
Photography, Learning, Travel & Tour, New Technology
Graphic Designing, Computer hardware, CCNA
Professional journey and educational background
Configured and managed MikroTik routers for PPPoE, routing, and traffic shaping. Documented support cases and followed up on unresolved issues to ensure closure.
Maintained hardware inventory and supported office IT infrastructure for daily operations. Setup and maintained end-user devices, including desktops, printers, CCTV, and basic server configurations.
Board: BTEB | Result: 3.36
Board: Technical | Result: 4.39
Location: Block L, South Banasree, Dhaka
Location: Thakurgaon Sadar, Thakurgaon
Location: Thakurgaon Sadar, Thakurgaon
Industry-recognized certifications I'm pursuing
I'm currently preparing for these vendor certifications to enhance my professional credentials:
Cloud solutions design
In PreparationAdvanced enterprise networking
In PreparationRouting and Swtching
Planning StageGet in touch for professional inquiries
Feel free to reach out to me for any professional opportunities or collaborations.
nafiul.cli@gmail.com
+88 01791796576
South Banasree, Dhaka, Bangladesh